Logan's Replicas

Returns & Refunds Policy

At Logan's Replicas LLC, we value our customers and want you to be satisfied with your purchase. If you are not fully satisfied with your order, we offer a simple returns and refunds process to make things right.

Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. You have 30 calendar days to return an item from the date you received it.

How to Return an Item

If you wish to return an item, please follow these steps:

  1. Contact our customer support team at logansreplicas@gmail.com to initiate your return request.
  2. Provide your order number and reason for return.
  3. Once your return is approved, you will receive a return authorization and instructions for returning your item.

Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If your return is approved, your refund will be processed and a credit will automatically be applied to your original payment method within 7-10 business days.

Non-returnable Items

Some items are non-returnable, including:

Shipping & Handling

Shipping costs are non-refundable. Customers are responsible for the return shipping costs, unless the item is damaged or defective.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately at logansreplicas@gmail.com. We will offer a replacement or refund for defective items.

Contact Us

If you have any questions or need assistance with your return, feel free to contact our customer support team at logansreplicas@gmail.com or call us at (559) 704-0002. Business Hours: 7AM - 10PM PST

Disclaimer

We reserve the right to modify or update this Returns & Refunds policy at any time without prior notice. Please check back periodically for any changes.